1. Respect for rights
CLOUTAURA PRIVATE LIMITED respects copyright, trademark and other intellectual-property rights. Users may upload only content they have the right to share.
2. What a complete complaint should include
- Your full name, organization, role and reliable contact information.
- A clear description of the protected work or right, with registration details where applicable.
- The exact URL, Receipt, Call, Moment, account or other identifier for each item at issue.
- An explanation of why the use is unauthorized.
- A good-faith statement that the information is accurate and that you are the rights holder or authorized to act.
- Your physical or electronic signature.
Send the complaint to support@cloutaura.com with the subject “IP Complaint”.
3. Review and action
We may ask for missing information, preserve relevant records, restrict access to identified content, notify the affected user or reject notices that are incomplete, abusive or unrelated to intellectual property. We consider lawful exceptions such as fair dealing or fair use where applicable.
4. Response from the affected user
If your content is restricted, you may respond with your identity, the content identifier, your basis for using the material, supporting evidence and a statement made in good faith. We may share that response with the complainant where appropriate and lawful.
5. Repeat infringement and misuse
Repeated infringement can result in feature restrictions or account termination. False notices and bad-faith counterclaims can cause serious harm and may lead to enforcement or legal liability. Do not submit a complaint merely because you dislike criticism, a prediction or a lawful reference to your name.