1. Prohibited conduct and content
Child sexual abuse and exploitation (CSAE) is prohibited. This includes child sexual abuse material (CSAM), grooming, sexualisation of a child, sextortion, trafficking, predatory contact, solicitation, facilitation, and attempts to obtain or distribute exploitative material.
2. Report a concern
Use the in-app Report control or contact support@cloutaura.com. Do not download, forward, or attach suspected CSAM. Instead, provide the account, Group, Event, or content identifier and a brief description. If a child may be in immediate danger, contact local emergency services.
3. How we respond
When we obtain actual knowledge of suspected CSAE or CSAM, we review the report, restrict access where appropriate, remove prohibited material, act against involved accounts, preserve only evidence lawfully required, and comply with applicable reporting and preservation duties.
4. Reporting to authorities
Confirmed CSAM is reported to the National Center for Missing & Exploited Children or the relevant regional authority where required by applicable law. We cooperate with valid legal process and maintain procedures for safety review, enforcement, and escalation.
5. Child-safety contact
The designated public child-safety channel for Just As Predicted by CLOUTAURA PRIVATE LIMITED is support@cloutaura.com. Public customer support is also available at +91 96259 61166. Read our Age Safety Policy, Community Guidelines, and Safety & Reporting Policy.