Can’t sign in?
Use the sign-in recovery option for the email or phone tied to your account. Check spam and confirm that your device time is set automatically.
Purchase not showing?
Open Just As Predicted+, choose Restore Purchases and use the same Apple or Google account that completed the purchase.
Invite or membership issue?
Ask the sender for a fresh invitation, update the app, and confirm you are signed into the intended Just As Predicted account.
Need to report someone?
Use the in-app Report and Block controls. For urgent danger, contact local emergency services.
Subscriptions and refunds
Cancel future renewal in your Apple or Google subscription settings. Refund requests follow the store that processed payment. See Refunds & Cancellation.
Delete your account
You can initiate deletion under Settings → Account → Delete account or use our web deletion pathway if you no longer have the app.
Contact support
Include your username, device model, app version, a short description and the approximate time the issue occurred. Remove sensitive content that is not needed to investigate.