Report content or behavior
- Open the Call, Moment, Receipt, profile, Group or Event.
- Choose the options menu, then Report.
- Select the closest reason and add context or evidence if safe to do so.
- Submit. You can block the account without waiting for a decision.
Reports are confidential to the extent practical. We do not promise to disclose another person’s private enforcement details.
Block a user
Blocking is designed to stop direct interaction and reduce mutual visibility. Group context can affect what remains visible to preserve safety and shared records. Leave a Group or ask a Group admin for help when the shared space is the problem.
What we prioritize
- Credible threats, stalking and imminent physical danger.
- Child sexual exploitation or endangerment.
- Non-consensual intimate content and sexual abuse.
- Doxxing, exposed credentials and severe privacy violations.
- Self-harm risk, dangerous challenges and targeted harassment.
- Impersonation, fraud and coordinated abuse.
Prediction-specific safety
A timestamp does not make an allegation true. Sensitive claims about identifiable people can cause real harm even inside a private Group. We may remove Calls or Receipts that target health, sexual conduct, criminal allegations or other protected private matters.
Evidence and law-enforcement requests
We preserve or disclose data only when we have a valid legal basis, when reasonably necessary to protect someone from serious harm, or when required by applicable law. Requests should be specific and follow the Law-Enforcement Request Policy.
Emergency help
Safety contact
For a safety issue you cannot report in the app: support@cloutaura.com. Never email passwords, one-time codes or unnecessary identity documents.